Return policy

Cancellation

Full refund for cancellations before shipment/production. No cancellation once shipped.

Returns

  • Eligibility: Unused, in original condition/packaging, requested within 14 days of receipt (proof of purchase required).
  • Fees: Max one-time shipping fee (including returns); no restocking fee.
  • Note: Do not send items to the manufacturer.

Refunds

Approved refunds are processed within specified business days and credited to your original payment method. We’ll email you upon receipt of return and inform you of the refund result.

Delayed/Missing Refunds

Check your bank account, credit card company, and bank first. Contact us if the issue persists.

Contact for Return Address

  • Email: jiadjaa@163.com
  • Phone: +86 19967689374